A structured sales process for your team to increase business opportunities and grow sales. This brings a new face to selling and completely changes the way we have all been told to sell. The customers are given a new insight into the role of an adviser and not the traditional “sales person”. It is designed to give your experienced advisers a fresh look at selling and add to their existing skills, whilst increasing sales and profitability for your company.
This course will take delegates through a structured approach to presenting to customers or colleagues. It will help to increase their confidence by identifying the key elements to a successful presentation. How to keep your audience engaged and ensure your goals are met. It also works perfectly as a Train the Trainer programme.
If you are a sales manager or leader within your company and need to get the best out of your team through effectively managing their performance and coaching then this is the course for you. You’ll look at your managerial style, what it means for your team and how to ensure each of your sales people are maximising their performance to win more business. This sales management training course seeks to empower sales leaders at the top of their game, in order to motivate and drive world class sales teams.
Providing excellent customer service is essential to growing your business. Your customer service team are often the first contact your customer will have with your business, therefore ensuring their experience is a good one is crucial. This course will ensure your team provide an excellent first impression and deal with any queries or concerns your customer may have in a professional manner.